Happy Tuesday, loyal readers! I’m here to pick your brains.
What kind of resources or case studies have y’all heard about for the assessment of digital collections from a user-focused point of view? Not a “how many hits we get” or a “how friendly is our interface” kind of thing, but a “this collection has few users, but it’s vital to them, while this one has a lot of hits but doesn’t tend to get repeat customers” kind of thing.
This was prompted by a visit from a colleague who posed the question in the context of digital image collections, but as I’m pondering it and asking around I start to wonder if it’s exposing a gap in the assessment of digital resources.
How have you folks seen this question addressed?